FREQUENT QUESTIONS

 

IT'S OK, WE WON'T TELL ANYONE.


 

How much do shirts cost?
Custom printed shirt pricing varies greatly and largely depends on a few things... How many? (we have price breaks by qty) Do you have a brand/style preference? (some shirts cost more than others) Do you have camera ready art or do we need to create something for you? (see “if i have my own art” below) How many colors is your design? (we can print up to 6 colors) Is the printing front only or are there other placements? i.e. back, sleeve etc... (the more placements, the more cost)

 

How long is this going to take?
Custom artwork takes approx 3 business days once the 50% deposit on the order is made. Print production typically  5-10 business days after final size breakdown is given, art is approved and a 50% deposit is made or approved purchase order is given. Availability and location of goods ordered can vary and may affect turnaround times.

 

What’s the turnaround time on embroidery orders?
New digitization of artwork takes approx 3 business days once the 50% deposit on the order is made. Embroidery production is then approx 5-10 business days after final size breakdown is given, art is approved and a 50% deposit is made or approved purchase order is given. Availability and location of goods ordered can vary and may affect turnaround times.

 

What’s the turnaround time for bus. card / postcard / brocjure etc... orders?
Custom artwork takes approx 3 business days once the 50% deposit on the order is made. Then, average turnaround time ranges between 5-10 business days (before shipping) depending on the product or service ordered. Since production of some of these items is supplied by our vendors, we cannot be liable for any inconsistencies in production time or delivery.

 

Will custom art extend my printing turnaround?
If you need help creating clean, print-quality art, it will extend your printing turnaround time by approximately 3 days. However, this duration depends largely on the amount of time needed to properly create the art and the amount of edits and time it takes for necessary changes requested by the customer to reach final approval.

 

If I have my own artwork, will I have an art fee?
We prefer to receive all files in vector format (.eps, .ai, and .pdf) with all fonts created into outlines. You can also submit artwork as a Photoshop file (.psd) that has been prepared in layers at 300dpi and scaled for print. Art provided in these “approved” formats will not incur any art fees. Anything outside of these constraints, will require some prep time to get ready for press. An art fee could apply, even if you supply your own art. (30 minute minimum)

 

Can I provide my own shirts?
While we prefer to print on shirts we order, you may provide your own shirts. However, there is a $2.50 ea. upcharge on customer provided shirts and we assume absolutely NO liability for any print or curing errors on such garments. If the material blend is questionable by us or difficult to print on there may be additional up-charges as well as additional upcharges on varying materials/blends within the same order. Please also be sure to remove any tags and/or stickers before dropping off your order.  We will not start printing until the complete order has been supplied. We reserve the right to refuse to print on any garments we feel are unacceptable or don’t feel comfortable with or confident in.

 

Will the printing crack or peel off over time?
Screen printing, heat pressing and foiling can be delicate decorative processes. It is not uncommon for them to fade or distress over time but is largely dependent on how the garments are laundered. Because of this, we recommend washing all decorated garments in low temperatures as well as inside out. The better your printed garment is cared for, the longer it lasts.

 

Do I get to proof my design before printing?
Yes. We are human though and mistakes and oversights can happen so customers are responsible for proofing of all content, spelling, colors, etc... on all artwork sent for approval. Every reasonable effort will be made to match colors and print proportions as close as possible but note that colors may look slightly different from monitor to monitor (especially on mobile devices) and from computer screen to ink and final print and our mockups are not to exact scale. Also, interpretations of many ink colors can vary from person to person, so please be specific on color requests. All work in progress is intellectual property of Print This, LLC, until project is paid in full.

 

What are your print sizes for T-shirts?
Our standard “maximum” print size for adult shirts is 14”wide x 14”tall and the average adult size print can often accommodate shirt sizes as small as youth medium. Anything larger than 14”x14” is considered “oversize” and will cost more and take longer. Our “maximum” print size for our youth pallets is 9.5” wide by 12” tall. Youth pallets are usually needed for shirt sizes youth small and smaller.

 

Can I get re-prints of my order?
Yes. We would love to re-print more of your order if you need. However, the turnaround time starts over on a new order and pricing will be based on the quantity of garments/products ordered at that time. So, a smaller re-print order could cost more per piece than the original order and a larger re-print order can cost less per piece than the original order etc... Due to the likelihood of having to re-burn or clean screens... screen charges will apply to all re-print orders. If art has not changed, there will be no art fees charged to re-print orders.

 

Can I get a discount?
There are couple of ways you may receive a discount on your order. One way is a 5% discount on orders that are paid in full up front. Another way (if approved at our discretion) is allowing us to print our logo on your shirts. Our logo printed within the same print area of your design will receive a 10% discount. Our logo printed in a separate location will receive a 5% discount. Discounts are only eligible on full price orders. Combining discounts is at our discretion.

 

Is my order checked for accuracy?
Accuracy is very important to us and we make serious efforts to ensure your order is complete and accurate. In fact there are usually 3 stages of checking the order during the process including a final double check on the count when printing is complete. You are welcome to (and we encourage you) to count and verify the accuracy of your order before you leave our shop. However, if you decline to double count before you leave, you waive Print This of all liability  and discrepancies of your order.

 

Do you have a minimum order?
We accept orders as small as twelve shirts, but we have price breaks when you order quantities of 12, 24, 72, 144, 300, 500, and 1000+ pieces.

 

Will my shirts shrink much?
As with all garments, the final fit of our products depends on the material blend and the care you take when washing them. In general, 100% cotton  shirts tend to shrink some when washed, while 100% polyester, synthetic dri-fit, or poly-cotton blends tend to stay more true to size. Of course, this differs from one brand/style to the next. We always recommend washing printed garments inside out and on cold and gentle settings.